Saturday, September 29, 2018

Garage Door Repair Service in Oro Valley AZ Receives Five Star Review

John’s Garage Doors, a garage door repair company serving Oro Valley, Marana and Tucson, AZ has announced they have received a 5 star review on Google Maps.  The company has been serving the greater Tucson area for over seven years, but recently focused on updating its Google Maps page so that customers could more easily determine the areas they service.  They noted that they are pleased to have another venue where customers can publicly share their experiences.
In the most recent 5 star review, customer Vicky DiNicola said, “I was overwhelmed with the responsiveness of this team…  Not only were they here on time but they gave us very reasonable prices and rebuilt our entire assembly…Very professional and reasonable prices. Can’t say enough about their responsiveness and professionalism. Highly recommend this company for any and all garage door problems.”  
In response to the favorable review, the company responded publicly by saying, “Thank you so much Vicky, we really appreciate your kind words and the fact that you took the time to write them. It really means a lot to our business as we don’t spend money on advertising, so these kinds of reviews really help us keep our prices low and the phone ringing. We’re glad you have your old garage door working well again.”
When asked if this kind of interaction with customers was typical, John Mucciacciaro, owner/operator of John’s Garage Doors said that he makes every effort to make it so.  He explained that from his personalized website where customers see and learn a bit about not just his garage door repair business, but about him and his family, to the fact that he personally answers the phone and is the one that does the work, he strives to deliver exceptional personal customer service along with high quality garage door repairs.  
John - Owner of John's Garage DoorsMucciacciaro explained that he understands the stress caused by a malfunctioning garage door.  It’s the kind of problem that can cause someone to have their cars stuck inside the garage, unable to go about their daily business.  Or, when a door won’t close properly, it can mean that the contents of the garage, and maybe even the home itself, are at risk. No matter what the situation is, he wants to put people’s minds at ease that he can help them get things working again, and it won’t cost them a small fortune.

From the growing list of positive reviews that can be seen on both Google and on Yelp, it seems that Mr. Mucciacciaro has found a winning formula. There seems to be a consistent theme among the many customers’ reviews – quality work at a fair price with friendly, personal service.

Friday, September 8, 2017

What’s Happening Tucson?

Whether the weather is warming up, cooling down, storming or crusin’, it’s inevitable that “stuff” happens to your garage door, and it’s usually at the most inconvenient time for you.  It’s just kind of “Murphy’s Law of Garage Door Problems” I guess…  The good news is you can always call me, John, of John’s Garage Door Repair.  I’ll take your call and find the best, soonest time to come out to get you fixed up so you can get back to enjoying your life and all the good things going on around Tucson these days.

Speaking of what’s happening around town, it looks like we’re getting a little bit of a break with the temps here this weekend.  Lower temps are always welcome this time of year.

Tucson weather: Cooler temps and storm activity expected this weekend

http://tucson.com/news/local/tucson-weather-cooler-temps-and-storm-activity-expected-this-weekend/article_e0030688-93d4-11e7-8612-3349c425c208.htmlMonsoon clouds loom near Redington Pass as seen from near the Agua Caliente Trailhead northeast of the city. Photo taken Wednesday, July 1, 2015, in Tucson, Ariz. Photo by Mike Christy / Arizona Daily Star

An increase of moisture in the area will bring scattered storms to the west of Tucson this afternoon and evening. Some of the storms could become quite strong, with damaging thunderstorm winds as the main concern.

While today’s high temperatures are expected to be in the low-100s, a short reprieve from the heat is coming this weekend, along with increased chances of storm activity Saturday and Sunday. Via tucson.com

That’s good news, and hopefully you and yours can get out to enjoy some good times around Tucson this weekend.  Here’s a few things to consider, and an easy way to find out more:

Ten cool things to do in Tucson this weekend (Sept. 8-Sept. 10)

http://tucson.com/entertainment/ten-cool-things-to-do-in-tucson-this-weekend-sept/collection_64762c2c-9337-11e7-8bc9-2bbf729c65b8.htmlYou could get out and have an exciting weekend.

The 13th annual Bisbee Blues Festival will bring heaps of blues music to Old Bisbee through the weekend, complete with a Friday night concert at the Bisbee Royale and the main event at City Park, 62 Brewery Ave., on Saturday night.

Some of the big acts featured at the main concert include Moreland and Arbuckle, guitarist Toronzo Cannon, Train Wreck, the Mike Eldred Trio and Cat Daddy and the 12 Barz Blues Band.

The music begins at 1 p.m. on Saturday. Tickets are on sale at all Zia Records locations in Tucson and Phoenix. More information can be found here.

Tucson singer-songwriter-classical composer Chris Black will perform nearly every track of his new CD “Lullabies & Nightmares: Chamber Music, Vol. 1” on Friday, Sept. 8.

And he and his band of classically trained musicians will do it in a place that’s used to loud, crunchy guitars and deafening percussion.

Black and company will unplug and unwind when they hit the stage at 191 Toole downtown, a small space that normally hosts rock acts. read more at tucson.com

Getting out is great, but if you’re planning on heading for more of a ‘wilderness’ outing, like a hike… don’t forget we live amongst some serious wildlife.  Check out these recent stories from our neck of the woods (or cactus, as the case may be…)

Bear charged at hikers in Madera Canyon, Arizona Game and Fish warns

http://tucson.com/news/local/bear-charged-at-hikers-in-madera-canyon-arizona-game-and/article_4fe9ef10-9250-11e7-8133-3f30d0a64608.htmlState officials are warning visitors to be “bear aware” in the Madera Canyon area, after a hiker was charged by a young bear Sunday morning.

At about 7 a.m. Monday, a bear charged a hiker about two miles up the Super Trail, according to a tweet from the Arizona Game and Fish Department.

Officials said the bear got within 10 feet of the hiker.

The bear was described as being young and light in color. Bear charged at hikers in Madera Canyon, Arizona Game and Fish warns | Local news | tucson.com

Like they used to say on “Hillstreet Blues”… Let’s be careful out there!

Sunday, June 11, 2017

What’s Hot – Tucson Garage Doors in June

It’s been a little while since we published anything here, but only because we’ve been busy out helping our friends and neighbors around Tucson, Marana and Oro Valley with their garage doors!

The summer is certainly kicking in, and this upcoming week we’ll be feeling it for sure with temperatures expected to get well over 100 degrees. I’ve even heard some predictions of around 110 by the end of the week!… No matter what the thermostat says, I hope you’re all managing to stay cool and hydrated. And don’t forget to make sure your pets have extra water too! This is the time of year I dread hearing about pets who needlessly suffer from exposure to the heat. Please, take care of them.

Off my soapbox now, and on to share bits and pieces of news from right around the Old Pueblo that I’ve had great discussions about with recent customers. I figured I might as well share some of them here, too.

This first story is one that I hope gets the recognition it deserves, completely apart from any politics. Politics has no part in this story – it’s about a hard working, intelligent person committed to her community who was the victim of senseless violence. Whether you agree or disagree with her political beliefs, or those of the people mentioned in this article, has no bearing on the sacrifice she made or the respect she deserves. I hope you agree with me on that point.

Navy Ship Named For Gun Violence Survivor Gabrielle Giffords Commissioned

http://www.huffingtonpost.com/entry/gabrielle-giffords-navy-ship_us_593c2c38e4b024026879e6f0The U.S. Navy on Saturday commissioned a warship named for former Rep. Gabrielle Giffords (D-Ariz.), making it the third Navy ship ever to be named after a living woman.

Giffords resigned her House seat in 2012 after surviving an assassination attempt at a grocery story in Tucson, Arizona. Then-Secretary of the Navy Ray Mabus contacted Giffords that day to tell her that a warship would be named in her honor. The 418-foot littoral combat ship was built in Mobile, Alabama, and christened by Dr. Jill Biden in 2015.

“Indeed throughout the world, and throughout America, there isn’t a name more universally loved, more admired, more respected than the name of Congresswoman Gabrielle Giffords,” Pelosi said.

“It’s designed to be agile, quick to adapt, able to swiftly maneuver in the roughest of waters,” Clinton said of the ship. “Every moment of every day that the sailors who man this ship are given the great privilege of defending our country, they only have to look toward this ship’s namesake.”

Giffords called the commissioning “an incredible honor,” and thanked members of the military for their service.

“The U.S.S. Gabrielle Giffords is strong and tough, just like her crew,” she said. “I thought of you in my darkest days. We ask so much of you. Despite danger, you say yes. You make me proud, you make America proud. I will never forget this day or the crew of the U.S.S. Gabrielle Giffords.” Read more…

And in Marana, we saw more news about the good folks that help protect and defend us on a daily basis.

Town of Marana broke ground on a new police HQ

MARANA, Ariz.(KGUN9-TV) – After three years of waiting, Marana Police are getting a new police headquarters.

The Town of Marana broke ground on the new building Wednesday morning, according to a press release from Marana Communications Manager.

The push for a new police headquarters began in 2014. Marana Police Chief Terry Rozema told Town Manager Gilbert Davidson that the investment into a new police headquarters “isn’t about constructing a new building. This is about serving our town”.

The Council decided that the public wholeheartedly supported the project. Town staff didn’t receive a single complaint from the public.  Construction is expected to be complete by summer 2018.
Town of Marana broke ground on a new police HQ – KGUN9.com

And in Oro Valley we have a new town manager to welcome into the fold!

Oro Valley hires new town manager

http://www.tucsonlocalmedia.com/news/article_432aa80a-4ad9-11e7-b175-7bc8c6047dbb.htmlThe Oro Valley Town Council hired a new town manager Tuesday, May 30.

Mary Jacobs, who is now working as an assistant city manager in Sierra Vista, will start her new job Sept. 5.

The decision to hire Jacobs, which received unanimous support from council, comes nearly one year after former town manager Greg Caton returned to his native Colorado. Since last June Oro Valley Police Department Chief of Police Daniel Sharp has served as interim town manager.

Jacobs has worked as Sierra Vista’s first assistant city manager for nearly two decades. Jacobs said she did not apply for the position during its initial search primarily because her daughter was still in high school. The town opened the position to a second search with CPS-HR Consulting and, with her daughter heading off to college in Chicago, Jacobs said she knew the time was right for a change.

“Tucson has always been my home,” she said. “Don’t get me wrong, I love Sierra Vista and it will always have a special place in my heart. Now I’m back in the Tucson metro area and I have a lot of knowledge about Arizona, the Tucson economy and connections within the state because of my long tenure. I just felt that it would be a good fit, and that I could really bring a lot to the town of Oro Valley.” Via tucsonlocalmedia.com

So yeah, lots of stuff going on around the Tucson area on top of all the garage door repairs that have been keeping me hopping like a frog on hot asphalt.  But remember, I’m never too busy to take your call when you have problems with your garage door.  John’s Garage Doors is here to help you!  (520) 989-0381

 

Photos from huffingtonpost.com, kgun9.com, tucsonlocalmedia.com

Tuesday, April 18, 2017

Oro Valley April News from John’s Garage Doors

This is the kind of thing that really makes me angry.  I know I’m not alone – anyone that hears about, much less comes into contact with low-life scam artists like this will naturally get angry.  But because it’s a “home services” type of offering like the garage door services I offer here in Oro Valley that this bonehead used, I feel particularly offended.

One arrested in connection with Oro Valley landscaping scam

Authorities have made an arrest in a landscaping scam Tucson News Now first told you about earlier this month.

As we reported on Thursday, April 6, the OVPD had been investigating reports of a scam from the Copper Creek neighborhood near Tangerine and La Canada, as well as several more in Pima County.

Lt. Curtiss Hick said the OVPD received reports of a man going door to door offering to do yard work for an upfront price.

Stephen Williams, one of the victims in the scam, said he paid the suspect $200 to clean up weeds but the man took the money and left before finishing the job.

Susann Miller with the Better Business Bureau of Southern Arizona said home improvement scams were the number one scam in 2016. She said homeowners should get additional quotes on yard work and get it in writing.
One arrested in connection with Oro Valley landscaping scam – Tucson News Now

Clearly others have suffered worse than me, such as Stephen Williams mentioned in the article who is out $200.  But still, when guys like me work our butts off doing good, honest work and offering a fair price, then some joker like this puts a big dose of extra heavy skepticism in our good communities… it’s just frustrating!  Dude – just do the work you’re getting paid for, earn an honest dollar and everyone will be better off!  And we won’t need to tax our legal system, which will hopefully work well and make you pay your price for these actions to our neighbors.

Speaking of the legal system and the police department, we had some sad news the other day.  While I didn’t know Mr. Wolff personally, I did hear from some people who have been in Oro Valley longer than me who had nothing but good things to say about the man.  You served honorably, Mr. Wolff.  You’ll be missed.

Werner S. Wolff, former police chief of Oro Valley, dies at 87

http://tucson.com/news/local/werner-s-wolff-former-police-chief-of-oro-valley-dies/article_e1a8ce76-8857-5c6f-b132-6ee1d80bb31a.htmlWerner S. Wolff, who served as the Oro Valley police chief for nearly 17 years and on the Oro Valley Town Council for four years after that, died Saturday.

He was 87 years old.

Wolff was hired as the police chief in January 1983 after serving 21 years with the Tucson Police Department, including 15 years in narcotics, according to Star archives.

When he joined, the Oro Valley department had four patrol officers and no investigators. It was headquartered in a former four-bedroom house at 680 W. Calle Concordia.

Wolff retired from the department that year and was elected to the Oro Valley Town Council in May of 2000, where he served until 2004.

He was vice mayor on the council from 2003 to 2004.
tucson.com

Some frustrating news that ends well (they got the guy), and some sad news about the end of one of our great friends and neighbors here in Oro Valley.  I didn’t intend to post a ‘downer’ today, but keeping the community informed of important things, good and bad, is important.

I hope the rest of your week is very, very good!  And if you or anyone you know is in need of garage door repair or maintenance, please consider calling me!  520 989-0381

Thursday, March 2, 2017

Garage Door Repair in Marana

Quality Garage Door Repair in Marana

garage door opener goes up but not down Marana how much are garage door repairs Marana replacing garage side door Marana Arizona garage door opner Marana Arizona

Marana, AZ

For those living northwest of Tucson, if you find yourself needing garage door repairs in or around Marana, there's a great chance you'll look online for somebody who does "garage door repair in Tucson". That's fine ... they're most likely willing to drive to you in Marana. The thing you might ask yourself though (or ask them), is how long will it take them? If you’re locked out of your house because your garage is your only access, (or if your vehicle is stuck inside the garage and you can’t get to work), you most likely want someone there As Soon As Possible!

John’s Garage Doors provides repair and maintenance service throughout Tucson and surrounding areas. But the thing is, I live in the northwest part of town and Marana is my backyard - it's where I do the majority of my work. That means there’s an excellent chance I'm not far from you and I can come over sooner than later and get your garage door working once again.

Marana is Served by "Tucson John's" Garage Doors
for the Following Problems You May be Facing:

  • Garage Door Spring Replacement
  • Door Panel Repair / Replacement
  • Track Repair / Replacement
  • Garage Door Opener Installation
  • Routine Maintenance
  • Roller Repair / Replacement
  • Door Rebalancing
  • Fixing Noisy Doors

Whether there's a problem with the garage door opener or you have a damaged torsion spring, I'm ready and equipped to come help you right away!

Obviously prompt service isn’t the only thing that matters… You need someone that you can depend on to not just get the job done right, but to be sincere with you about what is wrong and what it will cost to get things working properly.

I’ve been working in the garage door repair business for over 25 years, so I’ve pretty much seen it all and know how to quickly fix pretty much any problem that comes up. It doesn’t matter if it’s an issue with a cable, a torsion spring, tracks, rollers or panels, I’ll diagnose and quote you a fair price very quickly. Since I run such a small operation, (it’s just me, John the owner), my costs are low and I pass those savings on to my customers. That keeps customers happy and me busy with referrals!

When I show up to work on your garage door problem, you’re not going to see a big fancy truck with a custom paint job (just on the tailgate like you see here). You will not see my name on TV or up on billboards all around the Old Pueblo either. I have grown my business through hard work, fair pricing and strong word of mouth advertising and referrals.

I'm positive that a single service call by me at John’s Garage Doors will be the only call you'll need to make to get your garage door working once again.

Affordable Garage Door Repair in Marana

Video Transcript

If you're looking for affordable garage dooor service in Marana, why not call a neighbor? John's Garage Door repair is nearby and ready to help you!As the owner / operator of the business, you'll get John himself doing the work on your garage. With over 25 years of experience in the industry, you can rest assured he knows what he's doing.Combine that with the low overhead of a small operation, you not only get super skilled and knowledgeable workmanship, but you get it at the best price anywhere in the greater Tucson area.If you're in or around Marana, Call John today at (520) 989-0381 or visit us online at www.johnsgaragedoorrepair.com

Broken Garage Door Spring? Call "Marana (John) Mucciacciaro"!

What might surprise many people is that a broken garage door spring is a common occurrence.  It's really not a question of if it's going to happen to your garage door, but when.

Garage door springs help to raise these massive doors that can weigh in at 400 pounds (as well as lower them under control).  As you can imagine, these springs are under a lot of tension and have a typical lifespan of around 10,000 cycles (meaning opening/closing your garage door 10,000 times).  At some point, they just give out and break.

When that happens, it really is best to simply call a nearby professional to take care of things for you.  Some people opt for the DIY approach, but considering the hassle and danger of the installation as well as possibly doing it incorrectly, ask yourself if it's really worth it?  

Being that I live so close to Marana, I can usually respond to a repair call very quickly.  The best thing you can do is just pick up the phone and give me a call and check!  

Call me today for the best, most affordable garage door repair in Marana!
(520) 989-0381

Q&A: Are One Piece Garage Doors Safe?

John Mucciacciaro - Owner and operator of Tucson's best, most affordable garage door repair service, John's Garage Doors.

EMAIL ME!

or call (520) 989-0381


You can also call me at:

(520) 989-0381

Better Business Bureau A+ Rating for John's Garage Doors
Yelp showing great reviews
Servicing all brands of garage doors and openers

Tuesday, February 28, 2017

Garage Door Spring Replacement in Oro Valley

Oro Valley Garage Door Spring ReplacementI spend a lot of time repairing garage doors in Oro Valley, and much of that involves replacing broken torsion springs. It’s a common problem with garage doors and totally normal since they will eventually wear out from all that opening and closing that they do, so don’t feel bad. They’ll all break eventually.

As many spring replacements as I do, it doesn’t compare to the number of questions I get about them from people all over the Tucson area. So I thought I would start putting some of the more frequently asked questions together here as a reference. If you can’t find the answer here, always feel free to give me a call at (520) 989-0381, or use the form on this page to send me an email. I’ll do my best to get back to you as quickly as possible.

Frequently Asked Questions About Garage Door Springs

Q: Where can I buy a garage door spring replacement for my home?

A: Garage door springs are not the kind of spring that you find at a local hardware store. They are uniquely built for the heavy use of opening and closing a door that can sometimes weigh upwards of 400 pounds, and needs to do so many times a day, nearly every day. Not only that, but different doors are different sizes and weights, so this is definitely a case of “one size does NOT fit all.”

Use the correct sized, well built garage door spring

garage door springs Made in the USA, right here in ArizonaMaking sure you are not only using the correct sized spring, but also a well made spring is crucial to the longevity of a properly working automatic garage door. And even more importantly, it’s critical to the safety of anyone who is around your home.

The garage door springs that I provide for all my customers are not only made right here in the United States, but they’re made right here in Arizona. You can’t get any better than that! Plus, my prices are very reasonable. I can honestly say that if you get a better price than what I offer, you might not be getting the best quality, safest spring you could. I aim to deliver top quality at an unbeatable price for my customers. And since it’s just me, John, my costs are low and those savings get passed right along to you, my customers and neighbors in Oro Valley and all around Tucson.

Q: How Should I Know What Replacement Spring To Use?

A: OK, so you really want to do this yourself? At the very least here’s what I would share with you as far as finding the right spring. If you feel mightily capable (and confident) that you can do the job on your own, here are some of the important things that you should check before buying a garage door spring replacement:

Simple measurements for your garage door spring replacement

  1. Length of the broken garage door spring (measure both sides)
  2. Inside diameter of your garage door springs (the hollow space inside the garage door springs)
  3. Thickness gauge of your garage door spring wire

A simple ruler, pen and paper can get this job done. However, the actual replacement WILL definitely need more than that. And again, for your own safety and those around you, I sincerely think you should have a professional take care of this for you (even if it’s not me!) Hope that helps!

Q: Garage Door Opener Will Close But Not Open?

I’m having some issues with my garage door. The opener will close the door as it’s supposed to, but it will no longer open it. The motor seems to be working fine and the chain is in place and not broken. However when it tries to re-open the door, it just clicks and clicks as it tries (unsuccessfully) to open the door again. Maybe there’s a part that needs to be replaced in the motor? Or do you think I need to replace the entire opener?

Proper Springs and Correct Balancing of your Garage Door

A: Most likely you are looking at two different problems. First, the clicking you’re hearing is coming from the teeth in the carriage that are stripped (or nearly stripped). So that part will need to be replaced.

Secondly, it definitely sounds like the springs need to be adjusted. If you were to try to open the garage door manually, you would probably find that it takes more effort than it should (if it were well balanced). That means that the springs aren’t doing what they’re supposed to do and the garage door opener is working much harder than it needs to or should be. Without addressing the issue with the springs, you’ll probably have the same problem again sooner than you would like. On the other hand, getting things fixed and set up right means you should have many years of hassle free use from your garage door. Call me and I’ll be happy to come have a look and get things right for you.

Sunday, February 26, 2017

Buying a New Garage Door Opener

While I do a lot of repairs on things like broken garage door springs, I also do a fair bit of installing new garage door openers.  Because of this, I do tend to get a lot of questions about what I recommend.  In fact, I recently had a conversation with a Saddlebrooke homeowner needing a new garage door opener, and I kind of gathered my thoughts and decided to share it here so others can reference it.

What Brand of Garage Door Opener To Buy

For those in the market for a new garage door opener, here is my personal/professional opinion:

Top quality garage door opener - LiftMaster 8550During our years of experience we have sold, installed or serviced/repaired pretty much every brand on the market. The truth is, there’s really only a few major manufacturers that produce the units and then label them differently according to quality. For example, Chamberlain is the parent company and makes a lower cost (but lower quality) unit simply labeled “Chamberlain” which is sold at Sears and such places. They also produce a professional line labeled “LiftMaster” that can only be purchased from professional dealers. There is quite a difference in quality of the unit – the old saying “you get what you pay for.” Units purchased from professional door companies will cost more but it is for good reason.

As for my opinion of the best – Chamberlain – no question. If you save up a little bit more and get the LiftMaster brand (made by Chamberlain) then you’re at the top. I’m sorry to disagree but brands such as Genie or Stanley are on the bottom of my list for quality – I believe Chamberlain makes the best low-budget model available.

As for the drive type – a word of caution. We advise all of our customers to stay away from screw drives. We even have a screw drive model (by liftmaster) that we carry and we still advise our customers not to buy it. Our experience has shown that screw drive models (especially on larger doors) will begin to cause trouble long before a chain or belt driven model will.

If you get a chance, find some places where you can actually see some of the different brands (neighbors’ houses or family members’ perhaps). Check out how differently they are made and just how sturdy and strong some of them are NOT. I think you’ll agree that even the lower cost Chamberlain model is put together a little better than the rest. Put it this way – we have to put our good name behind what we sell and install so we don’t want to have customers complaining because (a) we sold them junk or (b) we’re always having to fix what we installed for them – we gladly sell and install LiftMaster/Chamberlain

Hope this helps you!